USER CONDUCT & RULES
You commit to using the Eggoz Nutrition website in compliance with the following principles:
You will refrain from uploading, publishing, hosting, transmitting, displaying, modifying, updating, or sharing any content that, as judged by Eggoz Nutrition, is:
- Racially, harmfully, sexually offensive, harassing, defamatory, obscene, pornographic, or otherwise unlawful.
- Involving illegal or unauthorised use of copyrighted material.
- Not owned by you or without rights.
- Referring to websites or URLs with inappropriate content for Eggoz Nutrition.
- Contains software viruses or programs intended to disrupt, damage, or limit the functionality of any computer software or hardware.
You will not:
- Promote or attempt unauthorised access to Eggoz Nutrition and its network.
- Interfere with another user's experience on the Eggoz Nutrition website.
- Violate any applicable laws, either within or outside India.
- Impersonate others on the Eggoz Nutrition website.
- Engage in or propagate chain letters, surveys, contests, pyramid schemes related to Eggoz Nutrition.
- Use automated means to access, acquire, or duplicate any portion of the Eggoz Nutrition website or its content.
- Attempt unauthorised access to any part of the Eggoz Nutrition website or linked networks.
We collect identifiable personal details voluntarily provided by you in online spaces such as user profiles, feedback, comments, and online surveys. This identifiable personal information gathered on our website may include your name, address, phone number, and email addresses. We treat all information shared on our website as confidential and ensure its security.
We store only the essential information needed to facilitate purchases on our website. We are committed to not disclosing your personal details to any third parties without your explicit consent. When signing up, you have the option to subscribe to our newsletters and future promotions. Opting for this service means we will retain your personal information solely for these purposes.
ONLINE TRANSACTIONS: For online payments through various methods supported by our website, we guarantee that we do not retain any information related to your credit/debit cards or passwords. All provided information is processed through a secure server.
USING THE WEBSITE:
- Displayed products and services on the website do not represent a binding sales offer. Your orders are considered as purchase requests for specific products under these Terms and Conditions at the stated price (including delivery and other charges).
- We reserve the right to either accept or decline your purchase request for any reason, including but not limited to product unavailability, errors in price or product description, or errors in your order. In cases where we cancel your order, a full refund of any payment made will be issued.
- You agree to access the website solely through the interface provided by us.
- You acknowledge that your use of the website is a limited licence granted by us, and we reserve the right to terminate your account without explanation.
- You are solely responsible for maintaining the confidentiality of your account details and password. In case of any suspected unauthorised use of your account, you must notify us in writing immediately.
Data Collection and Use
We collect but do not link personal and activity data. Our technology, including cookies, web beacons, or unique device identifiers, anonymously identifies your computer or device to enhance your experience. Our systems log details such as browser type, operating system, and IP address. Additionally, we gather personally identifiable information you provide, like your name, address, phone number, or email. However, your data is confidential with us. With your consent, we may access other personal information on your device, just for the latest offers updates. Upon your authorization, we can also gather information from social media platforms. However, our systems are not designed to link personal data with your activities (e.g., pages viewed, clicks, searches).
"Do Not Track" Signals
Our service currently does not respond to "Do Not Track" signals in web browsers.
We may collect and store your exact location as part of your user profile, but this data is generally not shared. This collection is subject to your consent upon first using the service.
Accessing and Deleting Personal Data
You can access or delete your personal data stored by us, such as your name, address, email, or phone number, either by signing into your account or contacting us via email.
We may retain data indefinitely but do not share your personal data with other companies. We ensure that your personal information, like your name, address, email, or phone, is not shared with other companies.
No advertising companies collect data through our service for ad targeting purposes.
For questions or concerns regarding our privacy policies, please contact us at firstname.lastname@example.org
Analytics providers may access anonymous data (like your IP address or device ID) to help us understand service usage. This data is used on our behalf and not shared, except in aggregate form. Google Analytics, for instance, helps website owners comprehend visitor interactions anonymously, reporting trends without identifying individual visitors.
Ensure to check the total amount payable during checkout before finalising your order. Our prices are subject to change without prior notice. You are responsible for the complete payment of your order. All payable charges will be displayed on the website, with no additional fees for these services.
You have the option to choose from various payment methods while placing an order on the website. It's imperative to use your own debit/credit card/UPI or banking details for transactions. We are not liable for any misuse of your card if it passes all security checks. You acknowledge that the available payment methods may be updated periodically on the website. You agree to review these and use the website and the most suitable payment option accordingly.
ORDER MODIFICATIONS AND CANCELLATIONS:
If you receive any product that does not meet the expected quality standards, please reach out through our website's support system for assistance. All communication regarding this will be sent to your registered mobile number or email address.
COMPLAINTS AND REFUNDS:
For any complaints, you can contact us using the phone number provided during your order placement or email us with the complete details of your issue. We will endeavour to resolve the matter amicably.
In the event of a legal dispute, it will be resolved by a sole arbitrator appointed by us under the Arbitration and Conciliation Act of 1996. The arbitration will be conducted in English and will take place in Gurgaon.
INTELLECTUAL PROPERTY RIGHTS:
All content on our website, including our logo and unique software, is our exclusive intellectual property. Unauthorised reproduction, whether for commercial or personal use, of any part of our website is prohibited without our express written permission.
Framing and Meta-tags:
- Framing: You are not permitted to frame or use framing techniques to encase any trademark, logo, or proprietary information (including images, text, layout, or form) belonging to us without our express written consent.
- Meta-tags: The use of meta-tags or other "hidden text" using our name or trademarks is forbidden without our express written consent. Unauthorised use will immediately terminate any granted permission or licence and may result in legal action.
REVIEWS, COMMENTS, AND COMMUNICATIONS:
- Content Guidelines: You are welcome to post reviews, comments, and other content and to submit suggestions, ideas, or questions, provided the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, injurious to third parties, objectionable, or contains software viruses, political campaigning, commercial solicitation, mass mailing, or any form of spam.
- Authenticity: Do not use a false email address, impersonate others, or mislead as to the origin of content. We reserve the right to remove or edit such content.
- Rights Granted: If you post content or submit material, you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, publish, translate, create derivative works from, distribute, and display such content worldwide in any media. You also grant us and our affiliates the right to use the name you submit with such content.
- Ownership and Accuracy: You warrant that you own or control all rights to the content you post, that it is accurate, that it doesn't violate this policy, and that it won't cause harm to any person or entity. You agree to indemnify us and our affiliates for all claims arising from your content.
We reserve the right, but not the obligation, to monitor, edit, or remove any activity or content. We are not responsible or liable for any content posted by you or any third party.
We and our affiliates strive for accuracy in our product descriptions. However, we do not guarantee that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
SITE POLICIES, MODIFICATIONS, AND SEVERABILITY:
Please review our other policies, which we may modify at any time. Should any of these terms be deemed invalid, void, or unenforceable for any reason, that term shall be severable. It will not affect the validity and enforceability of any remaining terms.